jili69 Privacy Policy — Your Data, Handled with Care

When you register an account on jili69, we collect personal information that is necessary to verify your identity, process your transactions, and comply with applicable Philippine regulations. This includes your full name, date of birth, residential address, email address, and mobile number. We also collect financial information such as your preferred payment method, GCash or Maya account details, and transaction history in Philippine pesos. During gameplay, we automatically collect technical data including your device type, IP address, browser version, session duration, and in-game activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall experience for Filipino players. You may also voluntarily provide additional information when contacting our support team or participating in promotions on our platform.

jili69 uses the personal information we collect strictly for the purposes of operating your account and delivering a safe, compliant gaming experience. Your identity details are used to verify your eligibility to play, confirm that you meet the minimum age requirement of 21 years, and prevent duplicate account creation. Financial data is used to process deposits and withdrawals in PHP, reconcile transactions, and detect fraudulent payment activity. Technical and behavioural data is used to personalise your experience, optimise platform performance, and identify any unusual patterns that may indicate account compromise or abuse. We may also use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about active offers on our Promotion page. We do not use your data for automated decision-making that produces legal effects without human review.

We do not sell, rent, or trade your personal information to any third party for marketing purposes — full stop. Your data may be shared only with trusted service providers who assist us in operating the jili69 platform, including payment processors such as GCash, Maya, InstaPay, and partner banks that facilitate PHP transactions. We may also share data with identity verification providers who help us confirm player eligibility in accordance with Philippine regulations. In certain circumstances, we are legally required to disclose player information to regulatory authorities, law enforcement agencies, or courts when presented with a valid legal order. All third-party partners we work with are contractually bound to handle your data securely and to use it only for the specific purpose for which it was shared. We review our third-party relationships regularly to ensure ongoing compliance with applicable data protection standards.

jili69 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Technical logs and gameplay data are retained for shorter periods and are regularly purged in accordance with our internal data lifecycle policy. Your data is stored on secure servers with access restricted to authorised personnel only, and we apply industry-standard encryption to protect data both in transit and at rest. If you request account closure, we will begin the process of deleting or anonymising your personal data within a reasonable timeframe, subject to any legal retention obligations that may apply. You can contact our support team at the address listed in the footer to initiate a data deletion request.

As a registered player on jili69, you have the right to access the personal information we hold about you at any time by submitting a written request to our support team. You also have the right to request correction of any inaccurate or incomplete data, and we will action such requests promptly upon verification of your identity. If you believe your data has been processed unlawfully or that we no longer have a legitimate basis for retaining it, you may request its deletion, subject to any overriding legal obligations. You have the right to withdraw your consent to marketing communications at any time by contacting us or using the unsubscribe option in any promotional message we send. If you have concerns about how your data is being handled, you are encouraged to raise them with our support team in the first instance. We are committed to resolving all data-related enquiries fairly and within a reasonable timeframe.

jili69 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functionality such as maintaining your login session, remembering your preferences, and securing your account during active play. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising cookies or share cookie data with external marketing networks. By continuing to use the jili69 platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.